Vidix Privacy Policy
Last updated: November 13, 2026
This policy explains what information Vidix collects, why, who we share it with, and the choices you have. Vidix is run by Vidix AOS Studio, Kuwait ("Vidix", "we", "us").
If you have questions, email us at ehsan@vidix.ai.
The short version
- We collect what we need to sign you in and to make your videos.
- We send your video material to a small set of service providers that do parts of the work (writing, voices, images, search, hosting).
- We do not sell your personal information. The app uses no advertising or tracking cookies, except for the X Pixel on the waitlist page when you first sign up. Our public website (vidix.ai) also uses the X Pixel to measure our ads, and you can turn it off.
- Google sign-in data is used only to sign you in and identify your account.
- You can ask us to see, fix or delete your data at any time.
What Vidix does
You describe a video topic. Vidix researches it, writes a script, records an AI voiceover, finds licensed stock footage, photos and music, adds motion graphics, renders the video, and makes thumbnails, a title and a description. You can also upload your own voiceover, script, reference videos and images, and you can create an AI copy of your own voice from recordings you upload or record.
Information we collect
Account information
- If you use "Sign in with Google": your name, email address and profile picture. We only ask Google for the basic
openid,emailandprofilepermissions. We cannot see your Gmail, Drive, YouTube account or anything else in your Google account. - If you sign in with a code: your email address. We email you a 6-digit code each time you sign in.
Waitlist answers
While Vidix is in early access, we ask three questions when you sign up: your YouTube channel link, your niche, and how many videos you plan to make per month. We use these to decide who to let in and to understand what people need.
Content you give us
- Video topics, prompts, scripts and instructions you write.
- Files you upload: voiceovers, scripts, reference videos and images.
- Voice recordings you upload or record to create a cloned voice.
Content we make for you
Research notes, scripts, voiceovers, thumbnails, titles, descriptions and finished videos.
Account and usage records
Your plan, token balance and token usage, your billing history (what you bought and when), and the projects you have created. Payments are taken by our payment partner (see below): we receive your name, email address, country, the plan or pack you bought and the last four digits of your card, never your full card number.
Technical information
Like any website, our hosting and security systems process basic technical information such as your IP address and browser details, mainly to deliver pages and block abuse. Our servers keep technical logs for security and troubleshooting for up to 30 days. We do not use third-party analytics or advertising tools in the app, apart from the X Pixel on the waitlist page described under Cookies and local storage.
How we use your information
- To create and run your account and sign you in.
- To make the videos, voices, thumbnails and text you ask for.
- To manage the waitlist and give people access.
- To take payment for plans and token packs, keep track of your tokens, send invoices and receipts, and handle refunds.
- To keep Vidix secure and stop spam, bots and misuse.
- To send you sign-in codes and important messages about the service.
- To answer your questions and support requests.
- To meet legal obligations.
Vidix does not use your uploads, voice recordings or videos to train AI models. We use our AI providers through their business APIs, which only process your content to do the work we ask for; Anthropic and OpenAI do not train their models on data sent through their APIs.
Google user data
When you sign in with Google, we receive your name, email address and profile picture. We use this only to sign you in and identify your account.
- We do not sell Google user data.
- We do not use it for advertising.
- We do not use it to train AI models.
- We do not share it with anyone except as needed to run the sign-in and host your account (see "Who we share information with"), or if the law requires it.
Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
You can remove Vidix's access to your Google account at any time at https://myaccount.google.com/permissions.
YouTube API Services
Vidix uses YouTube API Services to read public information about YouTube channels and videos, such as titles and view counts, to research topics and ideas for your videos. We do not access your private YouTube account data, and we do not post or upload anything to YouTube for you.
By using Vidix, you are also subject to the Google Privacy Policy. We keep data from YouTube API Services only as long as needed for your research, and we refresh or delete stored copies within 30 days.
Voice cloning
If you create a cloned voice, the recordings you provide are sent to ElevenLabs, which creates the voice model and generates speech with it. You may only clone your own voice, or a voice you have written permission to use (see our Terms of Service). Your recordings are used only to create the voice: Vidix does not keep them afterwards. The cloned voice stays in your account until you delete it. When you delete a cloned voice, or close your account, we delete it from Vidix and from ElevenLabs.
Who we share information with
We do not sell or rent your personal information. We share it only with service providers that help us run Vidix, and only what each one needs to do its job:
| Provider | What they do for Vidix |
|---|---|
| Cloudflare | Hosts the app, database and file storage; Turnstile bot protection on sign-up |
| "Sign in with Google"; YouTube Data API (public channel and video statistics) | |
| Google (Sheets) | Keeps the waitlist: your email, when you joined and your waitlist answers |
| X | X Pixel on our public website (vidix.ai) and, once at sign-up, on the app's waitlist page: measures visits and waitlist signups from our X ads, and can show our ads to past visitors |
| Resend | Sends sign-in codes and service emails |
| Anthropic | AI writing and planning (research notes, scripts, titles, descriptions) |
| OpenAI | AI image generation for thumbnails and pictures |
| ElevenLabs | AI voiceovers and voice cloning from your recordings |
| Our payment partner | The merchant of record for purchases: takes your payment, stores your billing details and card securely, works out and collects sales tax or VAT, and sends receipts. Its name and privacy policy are shown at checkout |
| Serper | Web search for research, and for finding pictures and video clips for your videos |
| Stock media libraries (such as Pexels, Pixabay, Wikimedia Commons, NASA, Internet Archive, Openverse, Freesound) | Sources of licensed footage, photos, music and sound. We send them search terms, not your personal details. |
We may also share information if the law requires it, to protect people's safety or our rights, or as part of a merger, sale or similar business change (in which case this policy would continue to apply to your data).
Cookies and local storage
We keep this minimal:
- Session cookie (essential): one secure, httpOnly cookie that keeps you signed in for up to 30 days.
- Google sign-in cookie (essential): a short-lived cookie used only while you sign in with Google.
- Local storage: your browser stores app preferences and drafts on your device. This stays in your browser and you can clear it at any time.
The app does not use advertising cookies or third-party tracking cookies, except that the X Pixel runs once on the waitlist page when you first sign up. Our public website (vidix.ai) also uses the X Pixel, an advertising cookie and script from X, to measure visits and waitlist signups from our ads and to show our ads to past visitors. It tells X which pages you viewed and whether you joined the waitlist; we never send your email address to it. Visitors in the EEA, the UK and Switzerland are only tracked if they accept. Anyone can change their choice with the Cookies link at the bottom of the website, and that choice is kept in a cookie on vidix.ai. Cloudflare Turnstile may process browser signals to check that you are a real person.
How long we keep information
We keep your account information and content for as long as your account is open. Billing records (what you bought, when and for how much) are kept for as long as tax and accounting law requires, usually seven years. When you delete content or close your account, we delete it from our systems within 30 days, except where we must keep something for legal, security or accounting reasons. Backups are overwritten within a further 30 days. If you are on the waitlist and want to be removed, email us and we will delete your details.
Where your information is stored
Vidix runs on Cloudflare, and our service providers are based in several countries, including the United States. This means your information may be processed outside your own country. Where the law requires it, we rely on appropriate safeguards for these transfers, such as the standard contractual clauses our providers offer.
Your rights and choices
Depending on where you live, you may have the right to:
- see a copy of the personal information we hold about you;
- correct it;
- delete it, or close your account;
- get your content in a portable format;
- object to or limit certain uses;
- withdraw consent where we rely on it.
To do any of this, email ehsan@vidix.ai. We will reply within 30 days. If you are not happy with our answer, you can complain to your local data protection authority.
Security
We use reasonable technical measures to protect your information, including encrypted connections (HTTPS), httpOnly session cookies, and access limits on our systems. No online service is perfectly secure, so we cannot guarantee absolute security.
Children
Vidix is not for children. You must be at least 18 to use it. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy as Vidix changes. We will change the "Last updated" date above, and for important changes we will tell you by email or in the app.
Contact
Vidix AOS Studio
Kuwait
ehsan@vidix.ai